- EstablishedFortune Panda Casino
- LicenceCuraçao Gaming Authority (CGA)
- Game providersPragmatic Play, Play'n GO, Nolimit City & more
- Payment methodsVisa, InstaDebit, Interac, Paysafe Card
How we can help
You are welcome to contact support when you need clarification or assistance with your casino account. Providing clear information in your first message can help the team understand the issue and provide a more useful response. Typical reasons to get in touch include:
- Account access, profile details and verification questions
- Deposit, withdrawal and payment-related queries
- Questions about bonus terms and applicable conditions
- Technical problems affecting the website or your account
- Responsible gambling requests, including help with available account controls
For account-related matters, support may need to confirm information before discussing details. Please do not send passwords, full payment card numbers or other sensitive security information in an email.
How to get in touch by email
Send your request to support@fortunepandacasino.click and use a clear subject line that briefly describes the reason for your message. Include the account email address or username connected with your account, a short description of the issue, and screenshots if relevant. Screenshots should show the problem clearly without revealing passwords, payment details or other information that is not needed.
Support usually replies within 24 hours, although the timing can vary depending on the nature and complexity of the request. If you have already contacted support about the same matter, replying to the existing email thread can help keep the conversation together and avoid unnecessary delays.
